Frequently Asked Questions
Common questions about our marine electronics services
What marine electronics brands do you service?+
We service all major brands including Furuno, JRC, Transas/Wartsila, Danelec, Simrad, Sailor/Cobham, Kelvin Hughes, Raytheon Anschütz, Tokyo Keiki, Icom, Intellian, Garmin, and many more. Our engineers are certified and experienced with both legacy and modern equipment.
Which Turkish ports do you cover?+
We provide service at all major Turkish ports including Istanbul (Tuzla, Ambarlı, Haydarpaşa), Izmir (Aliağa), Mersin, Iskenderun, Gemlik, Çanakkale, Samsun, Trabzon, and all other Turkish ports. We also cover anchorage areas.
Do you offer 24/7 emergency service?+
Yes, we provide 24/7 emergency technical support and onboard service. Our engineers can attend vessels at short notice for urgent repairs and troubleshooting. Contact us anytime at +90 216 909 78 53.
What is GMDSS and is it mandatory?+
GMDSS (Global Maritime Distress and Safety System) is an internationally agreed-upon set of safety procedures and communication equipment for maritime distress and safety. It is mandatory for all SOLAS vessels (generally ships over 300 GRT on international voyages). Regular GMDSS radio surveys are required to maintain compliance.
How often should VDR/S-VDR be tested?+
VDR and S-VDR systems require Annual Performance Testing (APT) as per IMO Resolution MSC.333(90). The APT must be carried out by a certified service provider within 12 months of the previous test. Failure to maintain valid APT certificates can result in detention during Port State Control inspections.
Do you provide ECDIS chart updates?+
Yes, we provide Electronic Navigational Chart (ENC) update services for all major ECDIS systems including Transas/Wartsila Navi-Sailor, Furuno FMD, JRC JAN, and others. We can set up automatic chart update subscriptions or provide manual updates during port calls.
Can you help prepare for Port State Control (PSC) inspections?+
Yes, we offer pre-PSC inspection services to identify and rectify any navigation and communication equipment deficiencies before the official inspection. This includes testing all GMDSS equipment, verifying ECDIS functionality, checking VDR certificates, and ensuring all required documentation is in order.
Do you supply spare parts?+
Yes, we maintain a comprehensive inventory of spare parts for all major marine electronics brands. We can supply original manufacturer spare parts as well as compatible alternatives. Emergency logistics arrangements available for urgent spare parts delivery to any Turkish port.
What is the EPIRB battery replacement schedule?+
EPIRB batteries typically need replacement every 5 years, though this varies by manufacturer. The hydrostatic release unit (HRU) also requires replacement every 2 years. We handle EPIRB battery replacements, HRU servicing, and annual functional testing for all brands including McMurdo, ACR, Kannad, Ocean Signal, and Jotron.
Do you offer training for marine electronics equipment?+
Yes, we provide type-specific training for ECDIS systems, radar operation, VDR data management, and other navigation equipment. Training can be conducted onboard or at our facilities in Istanbul. We also assist with ECDIS Generic Training (EGT) and Type-Specific Training (TST) requirements.